Grand Velas Riviera Maya (Adults Only) (Playa del Carmen, MX) from 862 £/night

Grand Velas Riviera Maya (Adults Only) Playa del Carmen Beach photo

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Grand Velas Riviera Maya (Adults Only) Playa del Carmen Skyline photo

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Grand Velas Riviera Maya (Adults Only) Playa del Carmen Amenities photo

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Grand Velas Riviera Maya (Adults Only) Playa del Carmen Interior photo

360° panorama

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Grand Velas Riviera Maya (Adults Only) - Playa del Carmen

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710·View on map

$$$$

Overall Score

Great

8.8Great

Free WiFi10.0

Comfort9.8

Cleanliness9.6

Facilities9.2

Location9.2

Who stays here

Families62%

Business16%

Couples15%

Groups6%

Overview

Overall Score

Great

8.8Great

Free WiFi10.0

Comfort9.8

Cleanliness9.6

Facilities9.2

Location9.2

Who stays here

Families62%

Business16%

Couples15%

Groups6%

5-star adults-only beachfront resort with AAA Five Diamond and Forbes Five-Star recognition

Amenities & Pools

Grand Velas Riviera Maya Playa del Carmen holds both AAA Five Diamond and Forbes Five-Star awards. The resort offers three distinct infinity pools, each with a pool bar and views of the Caribbean Sea. Private beach access and sun loungers or beach chairs are included for all guests.

Dining

Eight signature restaurants include Cocina de Autor, a Michelin-starred tasting experience, and Carmen, Sen Lin, Lucca, Piaf, Frida, and Chaka. Each restaurant offers a different cuisine, from Italian to French to authentic Mexican. The all-inclusive plan covers all meals and premium beverages at every venue.

Wellness

The SE Spa at Grand Velas Riviera Maya offers a hydrotherapy circuit, sauna, steam room, and public bath. Guests can book massages, facials, body wraps, and spa/wellness packages. Fitness classes, yoga sessions, and a fitness center with personal trainer are also available.

Rooms & Suites

The adults-only Grand Class section provides ocean-view suites with private plunge pools on the balcony. Rooms include free WiFi, air conditioning, soundproof walls, and a stocked minibar with snacks and drinks. Personal Concierge service arranges restaurant reservations, spa appointments, and daily activity schedules.

Services & Location

Grand Velas Riviera Maya is located 40 minutes from Cancun International Airport with airport shuttle service available. The resort offers 24-hour suite service, daily housekeeping, and turndown service. Just minutes from Playa del Carmen, the property provides easy access to eco-adventures, Mayan ruins, and shopping.

Rating: AAA Five Diamond and Forbes Five-Star award
Dining: 8 restaurants including Michelin-starred Cocina de Autor
Wellness: SE Spa with hydrotherapy, massages, facials, body wraps
Rooms: Adults-only Grand Class suites with private plunge pools
Service: Personal Concierge via WhatsApp for reservations and requests
Package: All-inclusive with premium beverages, 24-hour suite service, and stocked minibar

Licence number: 01230089a82d6

Good to know

Check-in/Check-out

from 15:00-23:59

until 12:00

Amenities

Public parking is possible on site for free.

Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.

Other information

Breakfast

A continental breakfast is served at affordable prices.

Pets

Pets are not allowed.

Building

Number of rooms:544

Former name

Ambassador at Grand Velas All Inclusive

Price calendar

Check availability and prices for your dates now!

Rooms and availability

44 photos

Ambassador Suite Ocean View

Room size:

118 m²
Bed options:

1 King-size bed

Shower
Coffee machine

room details +

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Ambassador Pool Suite Ocean View

Room size:

118 m²
Bed options:

1 King-size bed

Shower
Coffee machine

room details +

44 photos

Nature View Suite Private Pool Zen Experience

Room size:

110 m²
Bed options:

1 King-size bed

Shower
Coffee machine

room details +

Show 4 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Infinity pool

Air conditioning

All inclusive

Facilities for kids

Game room

Children's play area

Kids club

Children's buffet

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

All inclusive
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room view

Ocean view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Show all facilitiesHide facilities

Essential information about Grand Velas Riviera Maya (Adults Only)

💵 Lowest room price	862 £
📏 Distance to centre	7.4 km
✈️ Distance to airport	11.3 km
🧳 Nearest airport	Aeropuerto de Playa del Carmen, PCM

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Address

The address has been copied.

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks
Nearby
Restaurants

Beach

Point Esmeralda

4.1 km

Landmark

Punta Venado

4.0 km

Landmark

Punta Bete

630 m

Landmark

Playa

2.7 km

Landmark

Kitemex

1.4 km

Beach

Xcalacoco

1.9 km

Golf Course

El Camaleon Golf Course

1.7 km

Golf Course

Grand Coral Golf Riviera Maya

2.7 km

Landmark

Caribbean Feeling

2.2 km

Landmark

DiveXplor

2.2 km

Landmark

AquaSafari Mexico

2.2 km

Landmark

Tour Guide Mexico

2.4 km

Museum

Zona Arqueologica Tulum

3.0 km

Landmark

VIP Riviera Maya

3.1 km

Landmark

Jungle Bike Tours

3.1 km

Landmark

Fantasea Dive - Diving & Adventures

3.1 km

Punta Bete

630 m

Restaurant

Lucca Restaurant

20 m

Restaurant

Bistro Restaurant

320 m

Restaurant

The Tomahawk Den

3.0 km

Reviews of Grand Velas Riviera Maya (Adults Only)

The essence·from guest reviews·past 2 years

We read 1,730 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: worth booking

rated 8+

4.8/ 5

1,256 reviews

8.8/ 10

41 reviews

4.7/ 5

122 reviews

9.5/ 10

104 reviews

FAQ about Grand Velas Riviera Maya (Adults Only)

Which landmarks should we visit during our stay at Grand Velas Riviera Maya?

During their stay at Grand Velas Riviera Maya guests can visit Punta Venado (4.1 km), the Scenic Point Esmeralda White-Sand Beach (4.7 km) as well as Grand Coral Golf Riviera Maya (3.2 km) among others.

What is the nearest airport to Grand Velas Riviera Maya hotel?

Aeropuerto de Playa del Carmen airport lies within 15 km of Grand Velas Riviera Maya hotel and is reachable with a 15-minute drive.

Is airport shuttle provided by the upscale 5-star Grand Velas Riviera Maya?

Bus shuttle which will take you to the upscale 5-star Grand Velas Riviera Maya with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Can we park our car at the hotel?

Yes, guests of the hotel can take advantage of parking on site.

What are our dining options during the stay at this upscale hotel?

Guests of this upscale hotel can dine just outside the property in a highly rated-9/10 according to reviews-restaurant Lucca Restaurant offering Italian cuisine.

Does the Grand Velas Riviera Maya hotel serve breakfast?

Yes, guests can enjoy breakfast, served daily in the restaurant of the Grand Velas Riviera Maya hotel.

What is the timeframe for check-in and check-out in the upscale 5-star Grand Velas Riviera Maya?

Guests of the upscale 5-star Grand Velas Riviera Maya can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.

What payment methods are available in this upscale hotel?

At this upscale hotel, you can pay using Visa, American Express, and Mastercard.

What are the room types offered by the Grand Velas Riviera Maya hotel?

The Grand Velas Riviera Maya hotel provides such room types as Presidential Room, Ambassador King Suite, and Grand Class Suite.

Which facilities are included in the rooms at the upscale 5-star Grand Velas Riviera Maya?

Most rooms of the upscale 5-star Grand Velas Riviera Maya include a patio and a balcony as well as complimentary wireless internet and a flat-screen TV with satellite channels.

Does this upscale hotel offer special amenities for people with disabilities?

Yes, at this upscale hotel there are rooms with accessible facilities and wheelchair access available for guests with special needs.

Which facilities does the hotel provide?

The hotel features an impressive score of 9.4 for its facilities, which include a storage room and a restaurant as well as a cash machine and currency exchange.

What are the spa options at the upscale 5-star Grand Velas Riviera Maya?

At a wellness area featured at the upscale 5-star Grand Velas Riviera Maya guests can receive such spa procedures as beauty therapy, aromatherapy, and pedicure. Additionally, mud baths, a plunge pool, and a steam room are offered on-site.

Is swimming pool available at the Grand Velas Riviera Maya hotel?

Yes, the Grand Velas Riviera Maya hotel features a swimming pool.